Privacy Policy Statement

Learn more about how we protect and manage your personal information as you use our site. Your privacy is important to us at every step of your journey.

Information We Collect

We gather personal and technical details to offer a better site experience and respond to your requests.

• Basic contact information such as your name, email address, and phone number when you fill in a form or make an enquiry.
• Usage and technical data including search queries, browser type, and IP address to improve site performance.
• Details collected using cookies or tracking tools to understand how visitors engage with our site and content.
• Any messages or feedback you send us that help improve our service and support your experience.

How We Use Your Data

We use collected information to run our site effectively and deliver relevant content and communication.

• To respond to your specific requests or questions about our services and solutions.
• For optimising the website structure and improving your browsing experience.
• To send communications about updates, content, or important notices (where permitted).
• For analysing aggregate usage patterns and measuring site effectiveness.

Legal Basis for Processing

We operate under South African and applicable international data privacy standards.

Our data processing relies on your consent, contractual needs, legal requirements, and our legitimate business interests to provide you quality service while ensuring your rights are respected.

Sharing Your Data

Your information is only shared when necessary to operate the site or comply with the law.

• With key service providers (like analytics or database security services) who help us run the site smoothly.
• With legal authorities when required to meet compliance or handle disputes.
• As part of business operations (like audits) or in connection with potential business changes (such as a merger or sale).

Data Security

We protect your data using up-to-date security practices, limiting access only to those who need it for work tasks. Regular checks and technical measures help safeguard your information at every step from accidental loss or misuse.

Your Privacy Rights

Learn more about what choices and control you have over your personal information.

• You can request details of what personal data we hold about you and how it’s used.
• You may ask us to update, correct, or erase inaccurate personal information.
• You can opt out of emails or certain communications whenever you wish.
• You have the right to raise concerns or complaints about data handling practices.

Cookies and Tracking

Our site uses cookies for analytics and to improve your experience. Learn more about these tools and your options in our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

If you have questions about data protection on our site or wish to exercise your privacy rights, please get in touch with us directly.

Privacy Policy Updates

We review and update this privacy policy from time to time. Any changes will be posted on this page along with their new effective date.